DDG Pre-Sales Services are dedicated to precisely addressing customer needs, assisting them in conducting comprehensive evaluations and effectiveness validations of cutting-edge technologies and solutions.
To ensure simplicity in service experience, flexibility in collaboration models, and efficiency in project advancement, DDG typically provides complimentary support for core service modules including pre-sales assistance, solution demonstrations, and proof-of-concept testing. Throughout the entire service lifecycle, we maintain deep collaboration with clients. We not only provide real-time professional interpretations and first-hand insights into technical requirements but also thoroughly explore and analyze the underlying business logic and core objectives driving these needs. This ensures our technical solutions align seamlessly with business objectives.
DDG Customer Empowerment Service System
Trial Purchase Program: Experience First, Decide Later
To help customers overcome procurement concerns and make precise choices, we offer a Trial Purchase Program enabling hands-on experience with curated products and cutting-edge technologies. This program allows customers to conduct in-depth evaluations of ICT solutions within their actual network environments for a limited time before formal purchase. It provides tangible verification of solution compatibility and practical value, ensuring procurement decisions align closely with business requirements.
Demonstration and Proof-of-Concept (POC) Services: Scenario-Based Testing, Demonstrating Solution Value
We offer flexible demonstration and proof-of-concept services. Based on customer requirements, we deploy equipment in dedicated lab environments or actual end-user sites to simulate real business scenarios for trial and sampling tests. This service not only helps clients evaluate the feasibility of their self-developed ICT solutions but also provides technical support for critical milestones such as new system deployments, existing system upgrades and iterations, and business scale expansion. It demonstrates solution reliability and effectiveness through empirical data, reducing technology implementation risks.
Pre-Sales Support, Consulting, and Training: Professional Guidance to Accelerate Technology Implementation
Leveraging the deep technical expertise of DDG's solution architects and product managers, we deliver comprehensive pre-sales support throughout the entire process—from solution consultation to requirement analysis—providing expert insights at every stage. Additionally, we conduct on-site training and hands-on demonstrations for end-users, offering step-by-step guidance to help client teams quickly master core operations of new ICT technologies. This accelerates internal adoption and shortens the time-to-value for solutions.
OEM Technical Solution Support: Collaborative Innovation for Global Excellence
DDG fosters close partnerships with original equipment manufacturers (OEMs), enhancing their product ecosystems through customized complementary services. We focus on global applicability, high-performance delivery, and compliant operations, empowering partners to develop premium ICT solutions featuring robust security capabilities and risk prevention mechanisms. This approach strengthens core product competitiveness while delivering stable, secure, and compliant technical support to clients, creating a win-win scenario for all stakeholders.
