Global IoR and customs

Move technology across borders with less friction.

Use a professional Importer of Record and Exporter of Record partner to coordinate customs, documentation and delivery for technology equipment worldwide.

  • 160+ countries and territories
  • Document and licence readiness
  • Door-to-door trade coordination
Trade deskReady to scope

What needs to cross the border?

01

Equipment, destination and importer scope

02

Documents, licences and trade terms

03

Delivery, storage and recovery path

Global trade enablement

One trade partner for the full equipment journey.

From low-value equipment to high-value technology projects, DDG coordinates the import, export and downstream logistics needed to keep goods moving compliantly.

01

Door-to-door delivery

Coordinate cross-border movement from origin through customs and onward to the receiving address.

02

Document and licence readiness

Coordinate cross-border movement from origin through customs and onward to the receiving address.

03

Reverse logistics and RMA

Coordinate cross-border movement from origin through customs and onward to the receiving address.

04

Local warehousing options

Coordinate cross-border movement from origin through customs and onward to the receiving address.

A controlled import path

A controlled route from shipment plan to final delivery.

The right documents, licences, customs data and delivery terms are aligned before the shipment is released, reducing avoidable handoffs and delays.

  1. 01

    Define the shipment

    Classify the equipment

    Confirm the equipment, origin, destination, importer scope, values and delivery requirements before the trade route is selected.

  2. 02

    Prepare the trade path

    Verify importer scope

    Confirm the equipment, origin, destination, importer scope, values and delivery requirements before the trade route is selected.

  3. 03

    Release and move

    Clear and deliver

    Confirm the equipment, origin, destination, importer scope, values and delivery requirements before the trade route is selected.

  4. 04

    Support the lifecycle

    Store, recover or return

    Confirm the equipment, origin, destination, importer scope, values and delivery requirements before the trade route is selected.

Useful starting point: Share the equipment list, origin, destination, importer details, delivery terms and target date so the trade path can be assessed before dispatch.

Compliance without blind spots

Keep compliance visible before the shipment moves.

Jurisdiction checks, document readiness, delivery terms and reverse logistics are coordinated as part of one operational view.

Jurisdiction readiness

Review country requirements and identify the importer and exporter responsibilities before dispatch.

Documents and licences

Review country requirements and identify the importer and exporter responsibilities before dispatch.

Delivery terms and duties

Review country requirements and identify the importer and exporter responsibilities before dispatch.

Reverse logistics

Review country requirements and identify the importer and exporter responsibilities before dispatch.

Evidence at every handoff

Evidence that keeps every handoff accountable.

Receive a clear record of customs readiness, delivery progress, local storage and any recovery actions required after import.

Clearance-ready records

Keep the key customs documents, licences, declarations and release information organized for the shipment.

Delivery progress

Keep the key customs documents, licences, declarations and release information organized for the shipment.

Trade visibility

Keep the key customs documents, licences, declarations and release information organized for the shipment.

Recovery and RMA loop

Keep the key customs documents, licences, declarations and release information organized for the shipment.

Frequently asked questions

Before you scope an IoR or EoR programme

A few practical answers for manufacturers, distributors, operators, integrators and resellers moving technology internationally.

Can you support shipments into multiple countries?

Yes. DDG states that its IoR and EoR service supports customs clearance across more than 160 countries and territories, subject to the specific equipment and destination requirements.

Can you support shipments into multiple countries?

Yes. DDG states that its IoR and EoR service supports customs clearance across more than 160 countries and territories, subject to the specific equipment and destination requirements.

Can you support shipments into multiple countries?

Yes. DDG states that its IoR and EoR service supports customs clearance across more than 160 countries and territories, subject to the specific equipment and destination requirements.

Move technology across borders with confidence

Need a clear trade path for your next deployment?

Tell us the equipment, countries and delivery requirements. We will help shape the right IoR, customs and logistics path.