Equipment Staging

In delivering flexible and efficient hardware delivery and installation services, equipment commissioning plays a particularly crucial role. It significantly enhances user experience while preventing customers from receiving faulty products and avoiding subsequent handling costs. We typically divide this process into several key phases:

1. Pre-configuration Preparation: This significantly reduces hardware delivery time and minimizes deployment costs.

2. The equipment inspection phase: DDG's technical team collaborates closely with clients to develop detailed, rigorous testing protocols tailored to each product. Every unit undergoes comprehensive quality control and can be subjected to one-day or multi-day burn-in testing per client requirements.

3. Finally, the equipment pre-processing stage: This includes hardware assembly and software configuration. We pre-assemble kits—such as chassis requiring interface cards and modules—to facilitate subsequent operations. Software is also pre-installed to verify compatibility with the equipment. This enables direct installation and debugging on-site, saving considerable time.

Equipment and Technologies Services

Equipment Transported to Temporary Storage Location
  • All necessary hardware components delivered to temporary storage point via hardware distribution channels;
  • Prioritize local temporary storage in the equipment installation country; centralized/regional storage is also available, where equipment is pre-stored at a central location before final shipment to installation sites;
  • Customers monitor delivery status in real time via DDG's ProTrack online tracking tool with automatic updates.
Hardware Completion
  • The equipment has arrived at the designated transit warehouse. The DDG system will automatically send a receipt notification to the customer. Each transit operation has a unique tracking number, and customers can check the latest status via the official website.
  • The hardware has been physically assembled in accordance with the requirements specified in the agreement with the customer.
  • Hardware is typically labeled with identification tags indicating the host name, customer name, or other identifying information.
Software and Configuration Completed
  • Firmware upgrades or downgrades completed per customer requirements. DDG's FTP/SFTP server cluster may be used for exchanging data files during this process.
  • Customer-provided configuration files uploaded to the device. DDG's FTP/SFTP server cluster may be used for exchanging data files during this process.
Phased Process Documentation
  • The equipment must operate continuously for 24 hours to complete the burn-in test.
  • Generate a phased completion certificate and store a copy of the certificate in the corresponding ProTrack entry (or in another designated location as per customer agreement).