Shipping Methods Guide
Datadirect Gloabl ships orders by international couriers, including DHL, FedEx, EMS, UPS, We accept shipments sent using customers' own express accounts.
Suggestion of Priority International Shipping Method, Click here.
(1)How long will it take to my area?
The delivery time consists of two parts: Processing Time and Actual Shipping Time.
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Processing Time refers to the time required to prepare your order, including picking and packaging. We typically need 1–3 business days to process orders. If an item is out of stock or requires restocking, we will contact you with the updated processing time.
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Actual Shipping Time varies depending on the destination. Please refer to the table below to check the estimated delivery time for your region.
| Shipping Zones | By Express | By Air Cargo |
| Asia | 1-2 Days | 2-3 Days |
| Europe | 2-3 Days | 3-4 Days |
| Oceania | 2-3 Days | 3-4 Days |
| North America | 3-5 Days | 2-3 Days |
| South America | 3-4 Days | 4-5 Days |
| Middle East | 2-3 Days | 3-4 Days |
| Africa | 3-5 Days | 4-7 Days |
Note:
Some of our products require specific import and export qualifications. If you are unable or prefer not to handle customs clearance on your own, we can provide door-to-door (DDP) delivery. Under DDP terms, we take care of customs clearance and all related costs—your only responsibility is to receive the goods at the delivery address.
For DDP shipping charges, please contact our sales team. We will provide a freight quote based on the weight and value of your shipment.
(3) Are the packages insured?
Shipping by international couriers will be insured and can be tracked online. Once your goods are sent out, we will email you with a tracking number so you can trace your delivery any time you want.
We offer Shipping Insurance for the orders to protect your package against any lost or damaged shipments. If any missing issue arises, we will reship your order immediately. So when you check out your order, you also can add Shipping Insurance for your order according to the total cost of your order.
(4) How can I trace my order?
Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order.
